Archive | Tag: business model

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Some consumer advocates said the problem is that Google did not seem more open with what happened and why. “As this has unfolded we learn more,” said John Simpson of Consumer Watchdog, which has criticized Google in the past. “I would like to see Google come clean about what they gathered.”

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Just last week, Consumer Watchdog released a report claiming Google abuses its dominance of search to steer users to its other products. The revelation that the Google Street View team in Europe had “accidentally” collected large amounts of personal user data through Wi-Fi connections certainly hasn’t helped.

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Consumer advocate John Simpson said he was happy to see Missouri asking for an explanation. “Google’s … operation compromised consumers’ privacy in the very heartland of America,” said Simpson, an advocate with California’s Consumer Watchdog, in an e-mail message. “The Internet giant needs to be held accountable.”

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News Clipping

The concerns set forth by Microsoft, Consumer Watchdog, and other observers go beyond whether Google gives unfair prominence in search rankings to paid advertisers. Critiques range from “A company such a Google could abuse its search dominance” to “Google is already abusing its search dominance” to push its other revenue-generating services — such as maps, video, and shopping searches — at the expense of competitors.

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