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Advocacy groups such as Free Press in Washington, D.C., and Consumer Watchdog in Santa Monica called for congressional and regulatory probes into Carrier IQ. And on Friday, Rep. Ed Markey (D-Mass.) asked the Federal Trade Commission to investigate the company. Sen. Al Franken (D-Minn.) sent the company a letter requesting information about its data collection practices.
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In an internal memo first obtained by the advocacy group Consumer Watchdog, the city in December said Google and its partner Computer Sciences Corp. repeatedly committed to and then missed deadlines to solve data security issues that were preventing the Los Angeles Police Department from moving onto Google’s system.
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Google Inc. has missed the deadline on its high-profile contract to take over Los Angeles’ e-mail system, leaving nearly 20,000 city employees on an aging system that the city is paying the Internet search giant $7.25 million to replace.
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Questions about cost, security and reliability remain, but the council is expected to decide Tuesday.
After concerns were raised about how Google would secure sensitive data
from law enforcement agencies, the company announced plans to finish
work on a "government cloud," a separate set of servers with enhanced
security, sometime next year. But completion of the government cloud is not a guarantee, said John
Simpson of Consumer Watchdog, a nonpartisan consumer advocacy group
that has been critical of the Google contract. "If you build it and vet it and test it, great, but don’t commit to going onto it until it actually exists," he said.
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In a letter last week to City Councilman Bernard C. Parks, John Simpson
of advocacy group Consumer Watchdog noted the stark language Google
uses to describe the many things that could go wrong with its
cloud-based systems.
