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	<title>Inside Google</title>
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	<description>A Consumer Watchdog Investigation</description>
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		<title>Google Ending Privacy Breach Consumer Watchdog Targeted In FTC Complaint</title>
		<link>http://insidegoogle.com/2013/04/google-ending-privacy-breach-consumer-watchdog-targeted-in-ftc-complaint/</link>
		<comments>http://insidegoogle.com/2013/04/google-ending-privacy-breach-consumer-watchdog-targeted-in-ftc-complaint/#comments</comments>
		<pubDate>Tue, 23 Apr 2013 23:10:29 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[business model]]></category>
		<category><![CDATA[FTC]]></category>
		<category><![CDATA[Washington DC]]></category>

		<guid isPermaLink="false">http://insidegoogle.com/?p=9795</guid>
		<description><![CDATA[Google apparently is ending an egregious privacy breach involving people who buy apps from its Google Play store using Google Wallet to pay. Consumer Watchdog filed a complaint to the Federal Trade Commission with a copy to California Attorney General Kamala Harris about what Google was doing. The complaint  alleged that the Internet giant was violating its privacy policies and its "Buzz" consent agreement with the FTC.]]></description>
			<content:encoded><![CDATA[<p>Google apparently is ending an egregious privacy breach involving people who buy apps from its Google Play store using Google Wallet to pay. Consumer Watchdog <a href="http://www.consumerwatchdog.org/newsrelease/consumer-watchdog-calls-federal-trade-commission-act-against-google%E2%80%99s-app-store-privacy-">filed a complaint</a> to the <a href="http://ftc.gov/">Federal Trade Commission </a>with a copy to <a href="http://oag.ca.gov/">California Attorney General Kamala Harris</a> about what Google was doing. The complaint  alleged that the Internet giant was violating its privacy policies and its &#8220;Buzz&#8221; consent agreement with the FTC.</p>
<p><a href="http://hankjohnson.house.gov/">Rep. Hank Johnson, D-GA,</a> also questioned Google about what it was doing.  Google was sending to apps developers the name, email address and address of people who bought apps on Google play.  It tried to claim that the the information was necessary for the transaction, but that&#8217;s clearly not the case when talking about downloading an app from its app store. Neither Apple nor Microsoft provide such personal information. <a href="http://www.consumerwatchdog.org/resources/ltrgooglejohnson.pdf">Google&#8217;s response to Rep. Johnson</a> confirmed what Google was doing and actually showed it was unnecessary.  Consumer Watchdog <a href="http://www.consumerwatchdog.org/resources/ltrftc032213.pdf">sent a second letter to the FTC</a> with a copy to California Attorney General Kamala Harris when Google answered Rep. Johnson&#8217;s letter.</p>
<p>On Tuesday <a href="http://www.webpronews.com/google-wallet-will-no-longer-violate-your-privacy-2013-04">WebProNews</a> and <a href="http://www.droid-life.com/2013/04/22/google-removes-privacy-concerns-with-latest-wallet-update-for-developers/">DroidLife</a> reported Google was addressing the concerns on a new Wallet Merchant Center it is rolling out and won&#8217;t send the personal information to apps developers.</p>
<p>I&#8217;m glad the change is coming, but I&#8217;ve got questions.</p>
<p>What role did the Federal Trade Commission or the California Attorney General&#8217;s office play in this change?  Why did Google only act when formal complaints were filed? Will there be fines?</p>
<p>Google has become a serial privacy violator.  You&#8217;ll remember that no sooner was the ink dry on the &#8220;Buzz&#8221; consent agreement than it was caught hacking around the privacy settings on the Safari browser used on iPhones, iPads and other Apple devices.  It ultimately cost Google a fine of $22.5 million, which is pocket change to a company that has annual revenue of around $50 billion. It&#8217;s like giving a $25 parking ticket to a person who makes $50,000 a year.</p>
<p>Google is simply figuring that fines are a cost &#8212; and a minor one at that &#8212; of doing business.  In case you missed it, on Monday Germany hit Google with a $189,225 for the Wi-Spy incident where its Street View Cars sucked up emails, URLs, passwords, account numbers as they snapped photos around the world.</p>
<p>In describing the fine <a href="http://www.nytimes.com/2013/04/23/business/global/stern-words-and-pea-size-punishment-for-google.html?nl=todaysheadlines&amp;emc=edit_th_20130423">The New Times&#8217; Claire Cain Miller wrote</a>:</p>
<blockquote><p><em>Regulators in Germany, one of the most privacy-sensitive countries in the world, unleashed their wrath on Google on Monday for scooping up sensitive personal information in the Street View mapping project, and imposed the largest fine ever assessed by European regulators over a privacy violation.</em><br />
<em>The penalty? $189,225.</em><br />
<em>Put another way, that’s how much Google made every two minutes last year, or roughly 0.002 percent of its $10.7 billion in net profit.</em><br />
<em>It is the latest example of regulators’ meager arsenal of fines and punishments for corporations in the wrong. Academics, activists and even regulators themselves say fines that are pocket change for companies do little to deter them from misbehaving again, and are merely baked into the cost of doing business.</em></p></blockquote>
<p>The fact Google is changing Google Wallet&#8217;s practices makes it clear Google violated the Buzz Agreement.   Google claims that it is taking privacy seriously now that it is operating for 20 years under the Buzz Agreement. It isn&#8217;t and the regulators aren&#8217;t holding Google&#8217;s feet to the fire.</p>
<p>The company&#8217;s executives need to be held to account in a meaningful way. I&#8217;ve always argued the way to get corporate executives&#8217; attention is to hit them with jail time when they flout the law.  It&#8217;s not going to happen here, but a meaningful fine for the second Buzz violation sure would be nice.</p>
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		<title>EU&#8217;s Google Antitrust Deal Beats FTC, But Still Doesn&#8217;t Do Enough</title>
		<link>http://insidegoogle.com/2013/04/eus-google-antitrust-deal-beats-ftc-but-still-doesnt-do-enough/</link>
		<comments>http://insidegoogle.com/2013/04/eus-google-antitrust-deal-beats-ftc-but-still-doesnt-do-enough/#comments</comments>
		<pubDate>Mon, 15 Apr 2013 23:43:27 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
				<category><![CDATA[Anti-Trust]]></category>
		<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[Clout]]></category>
		<category><![CDATA[business model]]></category>
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		<category><![CDATA[Europe]]></category>
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		<guid isPermaLink="false">http://insidegoogle.com/?p=9785</guid>
		<description><![CDATA[Details of Google's proposed settlement with the European Union to avoid antitrust charges have been leaking out of Brussels over the weekend. And while EU competition authorities appear to have accomplished more that the gentle tap on the wrist meted out by the U.S. Federal Trade Commission, the deal as so far revealed doesn't do enough to end Google's anti-competitive practices.]]></description>
			<content:encoded><![CDATA[<p>Details of Google&#8217;s proposed settlement with the European Union to avoid antitrust charges <a href="http://www.nytimes.com/2013/04/15/technology/google-and-europe-reach-deal-on-search-results.html?_r=0">have been leaking out of Brussels </a>over the weekend. And while <a href="http://ec.europa.eu/competition/index_en.html">EU competition authorities</a> appear to have accomplished more that the gentle tap on the wrist meted out by the <a href="http://ftc.gov/">U.S. Federal Trade Commission</a>, the deal as so far revealed doesn&#8217;t do enough to end Google&#8217;s anti-competitive practices.</p>
<p>The provisions of the EU agreement still have to be publicly released, but based on what&#8217;s emerged so far, here&#8217;s the good news: Unlike the deal with the FTC, which wasn&#8217;t even a consent agreement, the EU is demanding that the settlement would be legally binding for five years.  A third party would ensure compliance and Google would face fines of 10 percent of its global annual sales if it fails to keep its promises.</p>
<p>The bad news is that instead of requiring Google to change its algorithm and treat all services the same, the deal will apparently allow Google to continue favoring its own services in search results so long as it labels them as its own.</p>
<p>Google essentially has been using its dominant position as gatekeeper of the Internet to unfairly promote its own service at the expense of competitors and consumers.  In Europe it has about 90 percent of the search market.  In the U.S. it&#8217;s around 70 percent. About all this agreement appears to do is require Google to be transparent about the way it unfairly abuses its market position.</p>
<p>Indeed, labeling could actually leave the impression with some consumers that the Google-branded result was a better one, rather than one that received a better position because Google had its thumb on the scale.</p>
<p>Another problem with the deal is that it doesn&#8217;t seem to do anything to rectify the damage to the market that Google has already wreaked.  I&#8217;d have thought some sort of  disgorgement of the Internet giant&#8217;s ill-gotten gains would have been appropriate.</p>
<p>The next step in the EU process is for the Google deal to be &#8220;market tested.&#8221;  The competition authorities will make the settlement public and receive comments on whether it solves the problems or not.  I suppose it&#8217;s possible there may ultimately be stronger sanctions than currently appear to be the case in what&#8217;s been leaked or that the authorities will do more after the &#8220;market testing,&#8221; but frankly I doubt it.</p>
<p>Bottom line:  Google has had its wings clipped a little bit.  Google will be legally bound to follow labeling rules in Europe for five years and have a third-party enforcer to ensure that happens.  It also means that European search results will look different than in the U.S. unless Google decides to take the same approach here or someone forces the company to do so.  That could happen.  Several state attorneys general led by the Texas attorney general have an open antitrust probe.  I&#8217;d hope that they would settle for nothing less than what the Europeans got.</p>
<p>And further down the road?  <a href="http://www.fairsearcheurope.eu/">Fairsearch Europe </a>has recently <a href="http://www.nytimes.com/2013/04/09/technology/09iht-google09.html">filed another antitrust complaint </a>with the EU accusing Google of using Android software “as a deceptive way to build advantages for key Google apps in 70 percent of the smartphones shipped today.” Now that mobile is becoming more important than the wired Internet, Google is flexing its muscles there. The more things change, the more they stay the same…</p>
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		<title>Google&#8217;s Privacy Chief Is Stepping Down</title>
		<link>http://insidegoogle.com/2013/04/googles-privacy-chief-is-stepping-down/</link>
		<comments>http://insidegoogle.com/2013/04/googles-privacy-chief-is-stepping-down/#comments</comments>
		<pubDate>Tue, 02 Apr 2013 22:51:48 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[corporateering]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[FTC]]></category>
		<category><![CDATA[Google Buzz]]></category>
		<category><![CDATA[safari]]></category>
		<category><![CDATA[Wi-Spy]]></category>

		<guid isPermaLink="false">http://insidegoogle.com/?p=9775</guid>
		<description><![CDATA[Google's privacy chief, Alma Whitten, is stepping down the Internet giant confirmed Monday.  Since word of her departure came out on April Fools' Day many folks probably thought this was part of the company's annual elaborate pranks like its "announcement" of a new service called "Google Nose."]]></description>
			<content:encoded><![CDATA[<p>Google&#8217;s privacy chief, Alma Whitten, is stepping down the Internet giant confirmed Monday.  <a href="http://www.forbes.com/sites/kashmirhill/2013/04/01/googles-privacy-director-is-stepping-down/" data-cke-saved-href="http://www.forbes.com/sites/kashmirhill/2013/04/01/googles-privacy-director-is-stepping-down/">Since word of her departure</a> came out on April Fools&#8217; Day many folks probably thought this was part of the company&#8217;s annual elaborate pranks like its <a href="http://http://www.google.com/landing/nose/" data-cke-saved-href="http://http://www.google.com/landing/nose/">&#8220;announcement&#8221; of a new service called &#8220;Google Nose.&#8221;</a></p>
<p>I mean how many of you actually thought Google even had a privacy chief?</p>
<p>Whitten, an engineer based in London (now that&#8217;s a location convenient to its Mountain View Headquarters) took the position in 2010 about six months after the Wi-Spy scandal was uncovered and as Google was reaching a consent agreement with the <a href="http://ftc.gov/" data-cke-saved-href="http://ftc.gov/">Federal Trade Commission</a> for invading users&#8217; privacy when it launched the ill-fated Buzz social network.</p>
<p>Well, about all that happened on Whitten&#8217;s watch was that Google became a confirmed serial privacy violator.  No sooner was the ink dry on the Buzz Consent Decree with the FTC, than Google was caught hacking around privacy settings on Apple&#8217;s Safari browser, which is on iPads and iPhones, and lying about its practices on the Google website. Google was fined $22.5 million by the FTC, pocket change to the Internet giant.</p>
<p>Also on Whitten&#8217;s watch Google was fined $25,000 for obstructing the Federal Communications Commission&#8217;s investigation of Wi-Spy and just settled for a paltry $7 million with 38 states attorney general who were investigating.  They&#8217;ve also got to make a YouTube video telling people how to improve Wi-Fi network security and have a Privacy Day for employees.  That&#8217;s like asking the fox teach the chickens about how to make the coop safe.</p>
<p>It was also on Whitten&#8217;s watch that Google combined its privacy and data collection policies across its services without asking users&#8217; consent first.  European data protection officials led by the French are still investigating and action is likely this spring.</p>
<p>Whitten intends to stay on the job through June &#8212; not that it makes much difference to users &#8212; until her successor Lawrence You takes over.</p>
<p>I guess it makes sense a certain amount of sense that this got announced on April Fools&#8217; Day.  Privacy at Google is a joke.  Google&#8217;s executives view the taps on the wrist the Internet giant has received for privacy violations as nothing more than the cost of doing business.</p>
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		<title>Companies Press European Antitrust Regulators To Act Against Google</title>
		<link>http://insidegoogle.com/2013/03/companies-press-european-antitrust-regulators-to-act-against-google/</link>
		<comments>http://insidegoogle.com/2013/03/companies-press-european-antitrust-regulators-to-act-against-google/#comments</comments>
		<pubDate>Fri, 22 Mar 2013 00:02:44 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
				<category><![CDATA[Anti-Trust]]></category>
		<category><![CDATA[business model]]></category>
		<category><![CDATA[corporateering]]></category>
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		<guid isPermaLink="false">http://insidegoogle.com/?p=9770</guid>
		<description><![CDATA[Eleven Internet Companies are pressing European antitrust regulators to take strong action against Google so that the Internet giant's smaller rivals aren't hurt. And what happens across the pond in this case could have an impact on possible antitrust action in the United States.]]></description>
			<content:encoded><![CDATA[<p>Eleven Internet Companies are pressing <a href="http://ec.europa.eu/competition/index_en.html">European antitrust regulators</a> to take strong action against Google so that the Internet giant&#8217;s smaller rivals aren&#8217;t hurt. And what happens across the pond in this case could have an impact on possible antitrust action in the United States.</p>
<p>The companies, organized by the <a href="http://www.foundem.co.uk/">British shopping comparison website Foundem</a>, sent a l<a href="http://www.searchneutrality.org/">etter to European competition commissioner</a>, Joaquin Almunia saying that they  &#8220;are becoming increasingly concerned that effective and future-proof remedies might not emerge through settlement discussions alone.&#8221;  They want a formal complaint to be filed. That has a way of focusing settlement talks.</p>
<p>The EU opened its antitrust probe of Google more than two years ago.  The regulators have been negotiating a possible settlement with Google and in January the company proposed steps it would be willing to take to respond the regulators&#8217; concerns.</p>
<p>Supposedly Almunia and his staff are evaluating the settlement proposals.  If they think they go far enough they would be made public and &#8220;market tested&#8221; before the settlement was finalized.  The companies doubt Google will offer a serious remedy without a formal complaint.  They wrote:</p>
<blockquote><p><em>&#8220;We will respectfully withhold judgement on Google’s proposed commitments until we have seen them, but Google’s past behavior suggests that it is unlikely to volunteer effective, future-proof remedies without being formally charged with infringement. Given this, and the fact that Google has exploited every delay to further entrench, extend, and escalate its anti-competitive activities, we urge the Commission to issue the Statement of Objections.&#8221;</em></p></blockquote>
<p><a href="http://www.searchneutrality.org/">The letter says</a> that Google&#8217;s manipulation of search by promoting its own services while demoting the services of competitors hurt users by &#8220;degrading the user experience and limiting consumer choice, &#8221; and &#8220;lay waste to entire classes of competitors in every sector where Google chooses to deploy them [search manipulation tactics].&#8221;</p>
<p>Our 2010 study, <a href="http://insidegoogle.com/2010/06/google-using-search-engine-to-muscle-into-internet-businesses-study-finds-2/"><em>Traffic Report: How Google is Squeezing out Competitors and Muscling Into New Markets</em></a>, demonstrated how with the launch of Universal Search, Google favored its own properties and services in search results to the detriment of its competitors.</p>
<p><a href="http://www.mercurynews.com/business/ci_22839947/googles-rivals-plead-antitrust-charges-from-eu?source=rss&amp;cid=dlvr.it">Reuters, citing sources</a>, says that Google &#8220;had offered to label its own services in search results to differentiate them from rival services, and also to impose fewer restrictions on advertisers&#8221; as part of a settlement with the EU.</p>
<p>That wouldn&#8217;t be enough for the 11 companies &#8212; or me for that matter.  They wrote:</p>
<blockquote><p><em>&#8220;Google must be even-handed. It must hold all services, including its own, to exactly the same standards, using exactly the same crawling, indexing, ranking, display, and penalty algorithms.&#8221;</em></p></blockquote>
<p>The EU investigation could have significant impact in the United States.  You&#8217;ll recall that after an 18-month antitrust investigation, the <a href="http://FTC.gov">Federal Trade Commission</a> gave Google a mere tap on the wrist. However, several states led by the <a href="http://www.oag.state.tx.us/">Texas attorney general </a>have an open antitrust investigation of Google. If the Europeans demand and get meaningful changes in Google&#8217;s behavior, the state attorneys general will almost certainly demand the same here.</p>
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		<title>Europe&#8217;s Antitrust Chief Talks Tough On Google</title>
		<link>http://insidegoogle.com/2013/01/europes-antitrust-chief-talks-tough-on-google-2/</link>
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		<pubDate>Fri, 11 Jan 2013 00:40:48 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
				<category><![CDATA[Anti-Trust]]></category>
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		<category><![CDATA[Europe]]></category>
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		<category><![CDATA[going to court]]></category>
		<category><![CDATA[Texas]]></category>

		<guid isPermaLink="false">http://insidegoogle.com/?p=9759</guid>
		<description><![CDATA[Google may have only received a tap on the wrist from the Federal Trade Commission when the agency closed the U.S. antitrust investigation without taking action against the Internet giant for skewing search results to favor its services, but it's looking increasingly likely that Google will face strong action on the other side of the Atlantic.]]></description>
			<content:encoded><![CDATA[<p>Google may have only received a tap on the wrist from the<a href="http://ftc.gov/opa/2013/01/google.shtm"> Federal Trade Commission </a>when the agency closed the U.S. antitrust investigation without taking action against the Internet giant for skewing search results to favor its services, but it&#8217;s looking increasingly likely that Google will face strong action on the other side of the Atlantic.</p>
<p><em>The Financial Times</em> reports that Google will have to change the way it presents search results or face antitrust charges for &#8220;diverting traffic.&#8221; <a href="http://ec.europa.eu/competition/index_en.html">Competition Commissioner Joaquin Almunia</a> told the newspaper:</p>
<blockquote><p><em>“We are still investigating, but my conviction is [Google] are diverting traffic. They are monetizing this kind of business, the strong position they have in the general search market and this is not only a dominant position, I think – I fear – there is an abuse of this dominant position.&#8221;</em></p></blockquote>
<p>Almunia has told Google that it must make changes to address European concerns or that it will face a formal statement of objections.  Late last year he warned that Google would have to offer remedies this month.</p>
<p>I think you can take Almunia&#8217;s strong statements Thursday to <em>The Financial Times</em> as a sign that the European Commission is serious.  While he says he&#8217;d prefer a settlement, European law gives the antitrust enforcer a huge stick.  After filing a formal statement of objections, the Commission  can impose a fine amounting to 10 percent of Google&#8217;s revenue or about $4 billion. That&#8217;s almost as effective to getting executives attention as sending them to the slammer. Unlike the FTC, the European Commission doesn&#8217;t have to make its case in Court.  It can simply impose the fine.</p>
<p>As The Financial Times headline read on one story about the situation, &#8220;EU Antitrust Chief Holds All the Aces.&#8221; Almunia hinted that the antitrust settlement may play out differently in Europe because the law is different.  It&#8217;s also true that the Internet giant&#8217;s dominance in search is even greater in Europe at 90 percent of the market than the 70 percent share it commands in the United States.</p>
<p>And there is still a strong possibility of meaningful action in the United States.  <a href="https://www.oag.state.tx.us/index.shtml">Texas Attorney General Greg Abbott</a> is actively pursing a case.  His staff has appropriately worked to obtain key Google documents that Google tried to claim were privileged and did not need to be turned over in response to Civil Investigative Demands. From all appearances the FTC staff was nowhere near as diligent in its investigation.</p>
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		<title>Did The FTC Find Its Spine In Google Probe? We Need To Keep The Pressure On</title>
		<link>http://insidegoogle.com/2012/12/did-the-ftc-find-its-spine-in-google-probe-we-need-to-keep-the-pressure-on/</link>
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		<pubDate>Thu, 20 Dec 2012 22:13:54 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
				<category><![CDATA[Anti-Trust]]></category>
		<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[Clout]]></category>

		<guid isPermaLink="false">http://insidegoogle.com/?p=9745</guid>
		<description><![CDATA[Last weekend news broke that the Federal Trade Commission was about to settle its two-year antitrust investigation of Google with what charitably could be termed a slight tap on the wrist. But by Tuesday night the reported holiday gift to the Internet giant was unraveling and the FTC signaled it would keep the investigation going into January. So what's behind the Commission's new found spine?  Is it real? Will it last?]]></description>
			<content:encoded><![CDATA[<p>Last weekend news broke that the <a href="http://FTC.gov">Federal Trade Commission</a> was about to settle its two-year antitrust investigation of Google with what charitably could be termed a slight tap on the wrist. But by Tuesday night the reported holiday gift to the Internet giant was unraveling and the FTC signaled it would keep the investigation going into January.</p>
<p>So what&#8217;s behind the Commission&#8217;s new found spine?  Is it real? Will it last?</p>
<p>First, let&#8217;s review what<a href="http://http://www.politico.com/story/2012/12/google-to-tweak-practices-to-end-search-probe-85125.html"> reportedly</a> was on the table.  The FTC wasn&#8217;t going to do anything meaningful about the way Google favors its own services in search.  It was  going to accept a non-binding note from the Internet giant essentially promising to play nice with others.  Google would stop scrapping content from other sites and would make it easier to move ad campaigns from Google to other sites.  There would be no binding consent agreement on the key issues.  Supposedly Google would sign a consent agreement on the unrelated question of how it unfairly uses  its &#8220;Standards Essential Patents&#8221; to thwart competitors.</p>
<p>But on the key anticompetitive issues that harm competitors and consumers Google once again would be saying, &#8220;Trust us, we&#8217;ll be nice.&#8221;  Given its record of broken promises and violated consent agreements, why would anyone believe Google?</p>
<p>So when word of the expected settlement leaked, there was substantial pushback. Craig Timberg of <em>The Washington Post</em> <a href="http://http://www.washingtonpost.com/business/economy/ftc-under-fire-for-passing-on-googles-search-practices-critics-say/2012/12/18/aec0d708-487f-11e2-b6f0-e851e741d196_story.html">explained it like this</a>:</p>
<blockquote><p><em>&#8220;Recent news reports detailing the terms of the tentative agreement unleashed a torrent of opposition from companies that had complained, state attorneys general who felt cut out of negotiations, interested lawmakers and consumer advocates. Many have long said that Google was manipulating search results to hobble competitors and gain advantage for its own offerings in shopping, travel services and other lucrative businesses — and in the process, limiting consumer choice.&#8221;</em></p></blockquote>
<p>Consumer Watchdog has been pushing the FTC for meaningful action since the antitrust probe began. Last month <a href="http://http://www.consumerwatchdog.org/resources/ltrftcgoog111512.pdf">we wrote a letter</a> to the Commissioners urging them to file an antitrust suit and seek the breakup of the company and a spinoff of the Motorola Mobility subsidiary.  With the reports that the FTC appeared to be caving, on Tuesday <a href="http://http://www.consumerwatchdog.org/sites/default/files/resources/ltrholder121812.pdf">we wrote to Attorney General Eric Holder</a> asking the <a href="http://http://www.justice.gov/atr/">Department of Justice</a> to take over the ongoing federal antitrust probe of Google after the company’s chairman in a news interview equated it with antitrust poster child Microsoft in the 1990s.</p>
<p>The same day <a href="https://www.nytimes.com/2012/12/19/opinion/why-google-has-too-much-power-over-your-private-life.html"><em>The Emperor of All Identities</em></a>, an op-ed written by former FTC Commissioner Pamela Harbour Jones, appeared in <em>The New York Times</em>. She wrote:</p>
<p>&nbsp;</p>
<blockquote><p><em>But we need to look at Google’s market role — and behavior — through a different prism. Google is not just a “search engine company,” or an “online services company,” or a publisher, or an advertising platform. At its core, it’s a data collection company.</em><br />
<em> Its “market” is data by, from and about consumers — you, that is. And in that realm, its role is so dominant as to be overwhelming, and scary. Data is the engine of online markets and has become, indeed, a new asset class…</em><br />
<em> Now, the FTC. has another chance to protect consumers, promote innovation and ensure fair competition online. In making its decision, it must understand that while Google may be the runaway leader in Web search and online advertising, its most troubling dominance is in the marketplace of private consumer data. If real competition in this area can be restored, I am confident that market forces will provide the incentives necessary for companies to offer attractive services and relevant, engaging ads without violating consumer privacy.</em></p></blockquote>
<p>&nbsp;</p>
<p>Perhaps the FTC commissioners felt trapped in a pincer between state antitrust investigations  and the probe underway by the <a href="http://ec.europa.eu/competition/index_en.html">European Commission.</a>  Texas, California, Ohio and New York have active investigations of the Internet giant.  In fact Texas has sued Google to get documents it needs for the investigation.  Google is stiffing  the Texas AG. As Ed Wyatt and Clair Cain Miller <a href="https://www.nytimes.com/2012/12/20/technology/ftc-pushes-antitrust-inquiry-against-google-into-january.html?nl=todaysheadlines&amp;adxnnl=1&amp;emc=edit_th_20121220&amp;adxnnlx=1356025097-AeTDkTY08QMM5jdp5H00hA">reported in <em>The New York Times</em>,</a> &#8220;State attorneys general, some of whom are undertaking their own Google investigation, were briefed on the potential agreement, and some were unhappy that they were not included in the talks and that the proposed punishment seemed light.&#8221;</p>
<p>Meanwhile, <em>Politico&#8217;s</em> <a href="http://http://www.politico.com/story/2012/12/eus-tougher-google-deal-derails-ftc-agreement-85319.html">Steve Friess and Elizabeth Wasserman note</a>d that &#8220;European regulators appear headed toward a dramatically different conclusion to their antitrust probe of Google than their American counterparts — a binding agreement that could cost the search company dearly if violated. That’s one of several reasons why the expected Federal Trade Commission settlement that sources said was a done deal unraveled Tuesday.&#8221;</p>
<p>&#8220;At the FTC, people close to the agency said, commissioners grew irked that they were being portrayed as spineless, <a href="https://www.nytimes.com/2012/12/20/technology/ftc-pushes-antitrust-inquiry-against-google-into-january.html?nl=todaysheadlines&amp;adxnnl=1&amp;emc=edit_th_20121220&amp;adxnnlx=1356025097-AeTDkTY08QMM5jdp5H00hA">wrote Wyatt and Miller in The New York Times</a>. &#8220;In a parallel investigation, European regulators were said to be wringing a more stringent agreement from Google.&#8221;</p>
<p>Well, maybe the commissioners are irked at being called spineless, but guess what?  They were.  I hope they are beginning to see the need &#8212; at a very minimum &#8212; for a binding consent decree that halts Google&#8217;s abuses. However, the best course would be to follow the FTC staff&#8217;s recommendation and file an antitrust suit. The fully developed public record that would result from a trial would ensure that effective remedies could be put in place.  A negotiated settlement will inevitably invite cynicism about the results, and keep any documents obtained in the course of the investigation out of the public eye.</p>
<p>Meanwhile, the states attorneys general must keep their investigations open and aggressive in case the FTC falters again.  We need to keep the pressure on; it would be a sad situation if we have to rely on  the European Commission to solve our antitrust problems for us.</p>
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		<title>Google Ruling  Shows Need For Do Not Track And Strong Antitrust Action</title>
		<link>http://insidegoogle.com/2012/11/google-ruling-shows-need-for-do-not-track-and-strong-antirust-action/</link>
		<comments>http://insidegoogle.com/2012/11/google-ruling-shows-need-for-do-not-track-and-strong-antirust-action/#comments</comments>
		<pubDate>Tue, 20 Nov 2012 00:33:34 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
				<category><![CDATA[Anti-Trust]]></category>
		<category><![CDATA[Clout]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Do Not Track]]></category>
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		<guid isPermaLink="false">http://insidegoogle.com/?p=9732</guid>
		<description><![CDATA[A federal judge's ruling late Friday in a key privacy case demonstrates the need to implement tough "Do Not Track" rules and to take decisive action on the antitrust front against Google.]]></description>
			<content:encoded><![CDATA[<p>A federal <a href="http://www.consumerwatchdog.org/resources/illstonorder111612.pdf">judge&#8217;s ruling</a> late Friday in a key privacy case demonstrates the need to implement tough &#8220;Do Not Track&#8221; rules and to take decisive action on the antitrust front against Google.</p>
<p><a href="http://www.cand.uscourts.gov/si">Judge Susan Illston</a> approved the <a href="http://www.ftc.gov/opa/2012/08/google.shtm">Federal Trade Commission&#8217;s $22.5 million settlement</a> with the Internet giant for hacking past privacy settings on Apple&#8217;s Safari browser in U.S. District Court in San Francisco, in a deal that Consumer Watchdog had argued was insufficient in light of Google&#8217;s wanton privacy violations.</p>
<p>&#8220;The Court also grants additional deference where the decree has been negotiated  by a governmental agency that is an expert in its field,&#8221; Judge Illston said in <a href="http://www.consumerwatchdog.org/resources/illstonorder111612.pdf">her decision.</a></p>
<p>I was disappointed with the ruling, but think we made important points that will affect how similar cases are dealt with in the future. Drawing the public&#8217;s attention to this case was tremendously important. I&#8217;m glad we did it.</p>
<p>Attorney <a href="http://www.carrferrell.com/attorneys/litigation-attorneys/gary-l.-reback-greback-carrferrell.com/">Gary Reback of Carr &amp; Ferrell</a> represented us as an <em>amicus curiae</em> or friend of the court. Frankly, I expected an uphill battle with Google and the FTC aligned against us.  Together the government and Google defended the deal that had been negotiated in secret.</p>
<p>Judge Illston did not surprise when she began the hearing by saying her &#8220;preliminary view&#8221; was to approve the settlement. We opposed the deal for three basic reasons:</p>
<p>1. The settlement allows Google to deny that it did anything wrong.</p>
<p>2. The $22.5 million fine &#8212; a lot for you and me &#8211; is insufficient for a company like Google with revenue of $40 billion a year. Really it&#8217;s just chump change. Google makes $22.5 million in about five hours. Google was liable for fines totaling $16,0000 per day per violation. If you consider each wrongly placed cookie a violation &#8212; and you should &#8212; Google quickly reaches a liability in the billions. A fine of that magnitude would have caught Google executives&#8217; attention.</p>
<p>3. The injunctive relief in the settlement is insufficient.  Google is allowed to keep the ill-gotten data it obtained by hacking around the Safari privacy settings, which is the browser used on iPhones and iPads.</p>
<p>Reback made the arguments in two excellent briefs before the hearing. Both are well worth reviewing. The first is particularly valuable for the way it lays out Google&#8217;s history of privacy invasions. Read the <a href=" http://www.consumerwatchdog.org/resources/consumerwatchdogftcgoog092112.pdf ">original <em>amicus</em> brief here</a> and our <a href="http://www.consumerwatchdog.org/resources/cwdresponse102312.pdf">response brief here</a>.</p>
<p>As the hearing began Judge Illston said there was no need to require Google to admit it did anything wrong. She said she had no problem with the amount of the fine. She did, however, have questions questions about allowing the Internet giant to retain the wrongfully acquired data.</p>
<p>The government and Google&#8217;s attorneys tried to make the case that the Google wouldn&#8217;t use the information, so keeping it was irrelevant. I thought Reback effectively rebutted their position, but then, you&#8217;d expect me to think that.</p>
<p>By the end of the day, though, Judge Illston had ruled against us.  As Reback told <a href="http://www.boston.com/business/technology/2012/11/19/judge-approves-ftc-fine-google/aR6ovDPNRs0upay1mIDCGP/story.html">The Associated Press&#8217; Mike Liedtke,</a> after the hearing, a consent decree ‘‘is not a good way to police Google,&#8221;</p>
<p>What the decision does is allow Google executives  to buy their way out of trouble with what for them is pocket change and then deny doing anything wrong.  As our briefs made clear, Google has demonstrated an ability to out maneuver government regulators repeatedly and ride roughshod over the privacy rights of consumers.  Google continues to be disingenuous about its practices.</p>
<p>That&#8217;s why the decision makes two things clear: First, if consumers are to have any privacy at all and be able to control what data is gathered about them, tough Do Not Track rules must be implemented. Second, <a href="http://www.consumerwatchdog.org/newsrelease/consumer-watchdog-calls-ftc-sue-google-antitrust-violations-force-break-company-and-spin">as we told the FTC last week</a>, the Commission needs to file an antitrust suit against Google and take it to trial in U.S. District Court. The FTC should seek to force Google to divest its Motorola Mobility subsidiary, separate  search from advertising, and undergo the same sort of regulation as a public utility.</p>
<p>The Federal Trade Commission’s role in keeping Google’s abuses in check is essential. The Internet is too important to allow an unregulated monopolist to dominate it.</p>
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		<title>Google Gets  Antitrust Ultimatum From FTC</title>
		<link>http://insidegoogle.com/2012/11/google-gets-antitrust-ultimatum-from-ftc/</link>
		<comments>http://insidegoogle.com/2012/11/google-gets-antitrust-ultimatum-from-ftc/#comments</comments>
		<pubDate>Tue, 13 Nov 2012 00:02:34 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
				<category><![CDATA[Anti-Trust]]></category>
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		<guid isPermaLink="false">http://insidegoogle.com/?p=9725</guid>
		<description><![CDATA[Federal Trade Commission Chairman Jon Leibowitz has given Google what Bloomberg News Service describes as an ultimatum to settle the agency's antitrust investigation in the next few days or face a lawsuit.]]></description>
			<content:encoded><![CDATA[<p>Federal Trade Commission Chairman Jon Leibowitz has given Google what <a href="http://www.bloomberg.com/news/2012-11-12/google-said-to-face-ultimatum-from-ftc-in-antitrust-talks.html">Bloomberg News Service describes</a> as an ultimatum to settle the agency&#8217;s antitrust investigation in the next few days or face a lawsuit.</p>
<p>Citing unidentified sources, Bloomberg reporter Sara Forden wrote:</p>
<blockquote><p><em>&#8220;Google has been in discussions with the agency for about two weeks and hasn’t put any remedy proposals on the table, said the people, who declined to be identified because the negotiations are private.&#8221;</em></p></blockquote>
<p>FTC staff have been investigating whether the Google has been abusing its dominance of the Internet for more than a year.  The staff has reportedly recommended issuing a complaint focused on Google&#8217;s search practices and also for misusing its patents to block rivals smartphones.</p>
<p>The FTC has told Google it won’t accept a resolution short of a consent decree, Bloomberg&#8217;s Forden wrote,  and is prepared to take action in the next week or two.</p>
<p>Google is continuing its usual happy-face spin. &#8220;We continue to work cooperatively with the Federal Trade Commission and are happy to answer any questions they may have,&#8221; Google Spokesman Adam Kovacevich told Bloomberg.</p>
<p>At first blush the idea that the FTC is holding out for a consent decree may sound reassuring.  For what it&#8217;s worth though, I&#8217;m a little concerned that a settlement  might not do enough.</p>
<p>Chairman Leibowitz is expected to step down from the agency soon.  There is speculation that in a nod toward his legacy, he might be willing to agree to a less than adequate settlement, just to be able to say the FTC got the Internet giant on his watch.</p>
<p>Franky, there is a similar concern among privacy advocates that there could be a willingness to accept a weak Do Not Track standard for the same reason.</p>
<p>If the Commission files a lawsuit, the FTC could proceed in its own administrative court or in federal court.  No decision has been made about the venue.</p>
<p>Meanwhile there was a development over the summer that might give Google pause.  The Commission has changed its policy and can now seek &#8220;disgorgement&#8221; &#8212; forcing a firm to surrounded profits as an antitrust penalty.  If the FTC goes that route, it might really concentrate the minds of the geeks in Mountain View.</p>
<p>And don&#8217;t forget the other side of the Atlantic.  The EU is pressing Google to resolve its antitrust concerns or face a formal complaint.  That, too, could come in a matter of weeks.</p>
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		<title>Get Real Sergey, But Here&#8217;s How You Could Actually Help</title>
		<link>http://insidegoogle.com/2012/11/get-real-sergey-but-heres-how-you-could-actually-help/</link>
		<comments>http://insidegoogle.com/2012/11/get-real-sergey-but-heres-how-you-could-actually-help/#comments</comments>
		<pubDate>Wed, 07 Nov 2012 20:19:20 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
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		<guid isPermaLink="false">http://insidegoogle.com/?p=9719</guid>
		<description><![CDATA[Sergey Brin, Google's co-founder, is getting a little bit of ink for his suggestion that all politicians elected today quit their parties and "govern as independents in name and in spirit."]]></description>
			<content:encoded><![CDATA[<p>Sergey Brin, Google&#8217;s co-founder, i<a href="http://blogs.wsj.com/digits/2012/11/06/google-co-founder-rips-u-s-government-ahead-of-election/">s getting a little bit of ink</a> for his suggestion that all politicians elected today quit their parties and &#8220;govern as independents in name and in spirit.&#8221;</p>
<p>Here&#8217;s how he puts it in <a href="https://plus.google.com/u/0/+SergeyBrin/posts">his post on Google+</a>:</p>
<blockquote><p><em>I must confess, I am dreading today’s elections.<br />
Not because of who might win or lose.<br />
Not because as a Californian, my vote for President will count 1/3 as much as an Alaskan (actually it won’t matter at all — I’m not in a swing state).<br />
Not because my vote for Senate will count 1/50 as much as an Alaskan.<br />
But because no matter what the outcome, our government will still be a giant bonfire of partisanship.  It is ironic since whenever I have met with our elected officials they are invariably thoughtful, well-meaning people.  And yet collectively 90% of their effort seems to be focused on how to stick it to the other party.<br />
So my plea to the victors — whoever they might be: please withdraw from your respective parties and govern as independents in name and in spirit.  It is probably the biggest contribution you can make to the country.</em><br />
[If you agree, pass it on to your newly elected officials.]</p></blockquote>
<p>Come on Sergey, get real. Partisanship has existed since the founding of our republic.  Different people have different ideas about how things should be done and groups coalesce around views and work to get things done.  Nothing wrong with that.</p>
<p>There is something terribly wrong with our political system though and it&#8217;s something you can help fix. It&#8217;s the way money has completely corrupted the process.</p>
<p>You guys at Google are spending money like drunken sailors in your efforts to buy what polices you want in Washington, DC. To refresh your memory, lobbying disclosures filed in October with the House of Representatives showed Google spent $4.18 million, in the third quarter, a 76 percent increase from $ 2.38 million in the comparable 2011 period. For the first nine months Google&#8217;s total lobbying spending hit a record $13.1 million. Google spent $9.68 million in all of 2011.</p>
<p>So, it&#8217;s simple.  If you want good government, stop trying to buy our representatives.</p>
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		<title>Google&#8217;s Dominance Sparks Fear, Draws Antitrust Concerns</title>
		<link>http://insidegoogle.com/2012/11/googles-dominance-sparks-fear-draws-antitrust-concerns/</link>
		<comments>http://insidegoogle.com/2012/11/googles-dominance-sparks-fear-draws-antitrust-concerns/#comments</comments>
		<pubDate>Mon, 05 Nov 2012 23:36:40 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
				<category><![CDATA[Anti-Trust]]></category>
		<category><![CDATA[Blog Posts]]></category>
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		<guid isPermaLink="false">http://insidegoogle.com/?p=9703</guid>
		<description><![CDATA[A weekend New York Times article puts a clear focus on the issues that are drawing antitrust regulators to focus on the Internet giant&#8217;s anticompetitive practices. Written by Steve Lohr and Clair Cain Miller the article, Google Casts a Big Shadow on Smaller Web Sites, explains what&#8217;s going on: Regulators in the United States and [...]]]></description>
			<content:encoded><![CDATA[<p>A weekend <a href="http://www.nytimes.com/2012/11/04/technology/google-casts-a-big-shadow-on-smaller-web-sites.html?_r=0"><em>New York Times article</em></a> puts a clear focus on the issues that are drawing antitrust regulators to focus on the Internet giant&#8217;s anticompetitive practices.</p>
<p>Written by Steve Lohr and Clair Cain Miller the article, <a href="http://www.nytimes.com/2012/11/04/technology/google-casts-a-big-shadow-on-smaller-web-sites.html?_r=0"><em>Google Casts a Big Shadow on Smaller Web Sites</em></a>, explains what&#8217;s going on:</p>
<blockquote><p><em>Regulators in the United States and Europe are conducting sweeping inquiries of Google, the dominant Internet search and advertising company. Google rose by technological innovation and business acumen; in the United States, it has 67 percent of the search market and collects 75 percent of search ad dollars. Being big is no crime, but if a powerful company uses market muscle to stifle competition, that is an antitrust violation.</em></p>
<p><em>So the government is focusing on life in Google’s world for the sprawling economic ecosystem of Web sites that depend on their ranking in search results. What is it like to live this way, in a giant’s shadow? The experience of its inhabitants is nuanced and complex, a blend of admiration and fear.</em></p></blockquote>
<p><a href="FTC.gov">The Federal Trade Commission</a> staff has recommended bringing an antitrust action against Google.  The Times calls the government&#8217;s antitrust &#8220;scrutiny of Google the most exhaustive investigation of a major corporation since the pursuit of Microsoft in the late 1990s.&#8221;</p>
<p>The <em>Times</em> points out that Google has drawn antitrust investigations as it has moved aggressively beyond search and advertising into areas like online commerce and local reviews. The problem is that Google uses its search engine to promote its own products and services, hurting competition and, more important in antitrust law, harming consumers.</p>
<p>Our 2010 study, <em><a href="http://insidegoogle.com/2010/06/google-using-search-engine-to-muscle-into-internet-businesses-study-finds-2/">Traffic Report: How Google is Squeezing out Competitors and Muscling Into New Markets</a></em>, demonstrated how with the launch of Universal Search Google favored its own properties and services in search results to the detriment of its competitors. One stark example was the dramatic drop-off in traffic that occurred on <a href="http://www.mapquest.com/">Mapquest’s site</a> after Google placed its Google Maps at the top of Universal Search.</p>
<p>The <em>Times</em> article outlines what happened to the shopping service <a href="http://www.nextag.com/nextag/compare-html">Nextag </a>when Google manipulated its algorithm. Traffic referred from Google, where 60 percent had originated dropped by half. Nextag responded by doubling its paid search advertising on Google.</p>
<p>The <em>Times</em> article also relates the story of <a href="http://vote-usa.org/">Vote-USA.org</a> and how it was banished to the hinterlands of search results.  The Times talked to Ron Kahlow, who runs the organization and reported:</p>
<blockquote><p><em>Last year, Mr. Kahlow said, F.T.C. investigators asked him if he thought his site was a target of discrimination. No, he replied. But since then, he has watched Google promote its tools for finding where to vote and sample ballots, just like his site offers.</em></p>
<p><em>“At that time, I didn’t believe it was intentional, but I’m having second thoughts,” he says. “I’m sure they’re aware of the amount of money that’s being spent in politics and I’m sure they’d like to get their fingers in the pie</em>.”</p></blockquote>
<p>In another example of the Internet giant&#8217;s power the <em>Times</em> relates how two local news sites <a href="http://carycitizen.com/">CaryCitizen</a> and <a href="http://www.berkeleyside.com/">Berkeleyside </a>were dropped from Google News with no explanation.  The changes came as Google was building up its Google Plus Local service.</p>
<p>Google executives maintain that the changes to the &#8220;secret sauce&#8221; are all about serving the user and offering him or her what they want.</p>
<p>They&#8217;re making that argument because a benefit to the consumer can, under antitrust law, offset the damage done to a competitor.  But we can&#8217;t let Google executives get away with that dodge; it&#8217;s not true.</p>
<p>Users of Google services are not customers &#8212; not consumers in the usual sense.  We are Google&#8217;s product.  Our activities across its services are tracked and the digital dossiers that have been amassed about us are used to sell advertising.</p>
<p>And now that Google is moving in to becoming a shopping site &#8212; see what happens when you type patio furniture into the search box, for example &#8212; the Internet giant is squeezing other comparison sites of the results page.  It means Google can get a bigger cut and prices will be higher because of a lack of competition.</p>
<p>This is real harm to consumers; Google has crossed the &#8220;red line&#8221; that will inevitably draw the antitrust regulator&#8217;s ire.</p>
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		<title>Pressure Mounts Against Google for Its Anticompetitive Behavior</title>
		<link>http://insidegoogle.com/2012/11/pressure-mounts-against-google-for-its-anticompetitive-behavior/</link>
		<comments>http://insidegoogle.com/2012/11/pressure-mounts-against-google-for-its-anticompetitive-behavior/#comments</comments>
		<pubDate>Thu, 01 Nov 2012 23:02:26 +0000</pubDate>
		<dc:creator>John M. Simpson</dc:creator>
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		<guid isPermaLink="false">http://insidegoogle.com/?p=9715</guid>
		<description><![CDATA[Signs that Google will soon face strong antitrust action on both sides of the Atlantic are increasing with a report Thursday from Bloomberg News Service that the the Federal Trade Commission staff has recommended that the Internet giant be sued for unfairly blocking competitors' access to smartphone-technology patents.]]></description>
			<content:encoded><![CDATA[<p>Signs that Google will soon face strong antitrust action on both sides of the Atlantic are increasing with a <a href="http://www.bloomberg.com/news/2012-11-01/ftc-staff-said-to-formally-recommend-google-patent-suit.html">report Thursday from Bloomberg News Service</a> that the the <a href="http://FTC.gov">Federal Trade Commission</a> staff has recommended that the Internet giant be sued for unfairly blocking competitors&#8217; access to smartphone-technology patents.</p>
<p><a href="http://www.bloomberg.com/news/2012-11-01/ftc-staff-said-to-formally-recommend-google-patent-suit.html">Bloomberg&#8217;s Sara Forden</a> reported that a majority of the agency&#8217;s commissioners are inclined to sue.  Earlier it was reported that the FTC is considering suing Google for favoring its own services in search results.</p>
<p>Chairman Jon Leibowitz has said the Commission will decide by the end of the year and some have speculated a decision could come shortly after the election.</p>
<p>Two years ago Consumer Watchdog <a href="http://www.consumerwatchdog.org/resources/LTRjustice042110.pdf">called for a broad antitrust action</a> against Google seeking remedial action that could include breaking the Internet giant into separate companies.</p>
<p>“Such action could include breaking Google Inc. into multiple separate companies or regulating it as a public utility,”<a href="http://www.consumerwatchdog.org/resources/LTRjustice042110.pdf"> I wrote at the time.</a> “Google exerts monopoly power over Internet searches, controlling 70 percent of the U.S. market.  For most Americans – indeed, for most people in the world – Google is the gateway to the Internet. How it tweaks its proprietary search algorithms can ensure a business’s success or doom it to failure.”</p>
<p>Earlier in the week the <a href="http://www.consumerwatchdog.org/resources/ltrbeuc103112.pdf">European Consumer Organization (BEUC) wrote Joaguin Almunia</a>, vice president of the European Commission, who has been leading an antitrust probe of Google&#8217;s behavior.  He has said that he would prefer to settle the Commission&#8217;s concerns without filing a formal case.  One possible settlement that has been reported to be on the table is to require Google to label its own services as getting favorable treatment in search results.</p>
<p>BEUC said that would not be adequate. &#8220;Simply requiring Google to label its own vertical search services would not prevent the company from manipulating the search results and discriminating against competing services,&#8221; wrote Mononique Goyens, BEUC&#8217;s executive director.</p>
<p>A 2010 Consumer Watchdog study, <a href="http://insidegoogle.com/2010/06/google-using-search-engine-to-muscle-into-internet-businesses-study-finds-2/"><em>Traffic Report: How Google is Squeezing out Competitors and Muscling Into New Markets</em>,</a> demonstrated how with the launch of Universal Search Google favored its own properties and services in search results to the detriment of its competitors. One stark example was the dramatic drop-off in traffic that occurred on Mapquest’s site after Google placed its Google Maps at the top of Universal Search.</p>
<p>Goyens letter continued:&#8221;</p>
<blockquote><p><em>&#8220;We expect the European Commission to take a strong stance and protect consumers by exercising its powers under the treaties to sanction dominate companies who abuse the dominance to the detriment of consumer welfare. Net and search neutrality are the guiding principles that must be preserved in order to protect the open Internet.</em>&#8220;</p></blockquote>
<p>I couldn&#8217;t agree more and there are increasing signs that the FTC on this side of the Atlantic is coming to that point of view as well.</p>
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		<title>Consumer Watchdog: Google&#8217;s Safari-Hack Settlement Not In Public Interest</title>
		<link>http://insidegoogle.com/2012/10/consumer-watchdog-googles-safari-hack-settlement-not-in-public-interest/</link>
		<comments>http://insidegoogle.com/2012/10/consumer-watchdog-googles-safari-hack-settlement-not-in-public-interest/#comments</comments>
		<pubDate>Tue, 30 Oct 2012 18:38:27 +0000</pubDate>
		<dc:creator>Wendy Davis</dc:creator>
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		<guid isPermaLink="false">http://insidegoogle.com/?p=9700</guid>
		<description><![CDATA[Consumer Watchdog challenges that $4 million figure. "The government has not given this court any insight into how it made its calculations," the organization argues, adding that it needs more evidence from Google in order to determine the extent of profits from the workaround.]]></description>
			<content:encoded><![CDATA[<p>The Federal Trade Commission&#8217;s proposed $22.5 million settlement with Google for privacy violations doesn&#8217;t impose stringent enough conditions on the company, the group Consumer Watchdog argues in new court papers.</p>
<p>The tentative deal does not &#8220;prevent Google from continuing to profit from the misconduct that it previously engaged in,&#8221; Consumer Watchdog says. &#8220;Indeed, it permits Google to continue to profit from its wrongdoing indefinitely,&#8221; the group argues. The organization says the settlement should be rejected because it&#8217;s not in the public interest.</p>
<p>If approved by U.S. District Court Judge Susan Illston in San Francisco, the deal would resolve charges against Google stemming from allegations that the company developed a workaround to Safari&#8217;s no-tracking settings. Google &#8212; which also faces a potential class-action lawsuit over the alleged hack &#8212; did not admit wrongdoing in the case.</p>
<p>Google allegedly bypassed Safari&#8217;s settings to enable Safari users to like ads with the +1 button. But once the workaround was in place, Google&#8217;s DoubleClick was able to track people in order to target ads to them. Google promised that it will allow all tracking cookies that it set on Safari users expire by next year as part of the settlement.</p>
<p>But Consumer Watchdog says Google should do more than let the cookies expire. The group wants Google to delete all data &#8212; including IP addresses &#8212; collected from Safari users.</p>
<p>Consumer Watchdog also says that Google shouldn&#8217;t be able to draw on aggregated data gathered from Safari users for analytics. The group argues that the information collected from those people &#8220;can still be used to target others (sometimes called &#8216;lookalikes&#8217;) who exhibit similar behaviors.&#8221;</p>
<p>&#8220;The proposed order could prevent this result simply by requiring Google to expunge the wrongfully collected data from its database,&#8221; the group argues.</p>
<p>Earlier, Consumer Watchdog <a href="http://www.mediapost.com/publications/article/183664/advocacy-group-urges-court-to-reject-googles-min.html">filed papers</a> opposing the settlement for three reasons. First, the group said the &#8220;miniscule&#8221; $22.5 million penalty was too low. Second, Consumer Watchdog argued that the settlement should include an injunction prohibiting Google from deceiving users about privacy. And third, the group said Google should be required to admit liability in the case.</p>
<p>The government said in its response, filed last month, that a fine of $22.5 million was appropriate based on its estimate that Google&#8217;s profits from the Safari hack amounted to just $4 million. &#8220;Assuming &#8230; that Google is a profit-maximizing company, it makes no sense for it to engage in a behavior that costs more than the revenue it would earn,&#8221; the FTC argued in its court papers.</p>
<p>Consumer Watchdog challenges that $4 million figure. &#8220;The government has not given this court any insight into how it made its calculations,&#8221; the organization argues, adding that it needs more evidence from Google in order to determine the extent of profits from the workaround.</p>
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